How do I reset my student finance secret answer?

As you’ve forgotten both your password and your secret answer, We need you to call us on 0300 100 0607 to reset your account details. When you call us, it’ll be helpful if you have your National Insurance number (if you have one).

Where do I find my secret answer for student finance?

Go to the Login page, click on ‘Find out my login details’ and follow the instructions to get your login details sent to your registered e-mail address. If your account is locked, you can reset your password and secret answer to unlock it. A temporary password and secret answer will be sent to your…

How do I reset my secret answer on Student Finance Wales?

Where do I find my secret answer? Hi Jess, the secret answer would be included in the password reset email. If you have not received this please give us a call on 0300 200 4050 and we can reset this for you.

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How do I talk to a person at Student Finance?

These addresses are post collection points only – not offices.

  1. Student Finance England. Twitter: @SF_England. …
  2. Student Finance Services. Twitter: @SF_England. …
  3. Telephone: 0300 100 0607. …
  4. Telephone: 0300 100 0031. …
  5. Telephone: 0300 100 0619. …
  6. Formal student finance appeals.

What does it mean when Student Finance says blocked?

If their student finance payment is showing as ‘blocked’ in their online account, this may mean that we’re confirming their National Insurance number with the Department for Work and Pensions. … For more information on the student finance payment process, students can visit our dedicated payment page.

What is a secret answer?

An answer that only the user knows for a specific question. The answer is used to confirm someone’s identity if they forget their password.

How do I check my student loan debt?

Sign in to your student loan repayment account to:

  1. check your balance.
  2. see how much you’ve repaid towards your loan.
  3. see how much interest has been applied to your loan so far.
  4. make a one-off repayment.
  5. set up and amend Direct Debits.
  6. tell the Student Loans Company ( SLC ) if you’ve changed your contact details.

How do I reset my secret answer on Student Finance England?

As you’ve forgotten both your password and your secret answer, We need you to call us on 0300 100 0607 to reset your account details. When you call us, it’ll be helpful if you have your National Insurance number (if you have one).

Why are my SFE payments blocked?

Blocked – new students’ loan payments are “blocked” while Student Finance England confirms your National Insurance number (NINO) with the Department for Work and Pensions. … If you have not provided bank details, do this online now and make sure payments are not unnecessarily delayed.

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Why is my student loan late?

Often a delay in receiving your money means there’s an issue with your Student Finance application. Remember that Maintenance Loans are based on your household income, and you often have to submit evidence to verify this. … Call up Student Finance or check your application status online to see if there’s a problem.

Can I appeal my student finance?

Appealing Against a Decision

Regardless of the type of finance or support you have applied for, you have the right to appeal against any decisions made with regard to the loans or grants you receive.

How do I submit evidence to student finance?

The quickest and easiest way for you to provide your financial evidence is by uploading it via your or your sponsor’s online account. You can watch our evidence walkthrough film for more information on how to upload evidence to an online account. Alternatively, the evidence can be posted to us.

Does it cost to call student finance?

The Student Loans Company have launched 0300 phone numbers for all customer lines, replacing the 0845 business-rate phone charges. Under the new numbers, customer calls will cost no more than calls to normal UK landline numbers (ie.

Does attendance affect student finance?

Undergraduate student funding

If you’re repeating or retaking a year, your Student Finance England (SFE) funding could be affected, depending on whether you’ve previously repeated a year or suspended mid-way through a year or if you have any attendance on an earlier degree-level course.

How long does it take for student finance to confirm attendance?

Payment is released automatically when your confirmation of attendance is received. It usually clears in your bank account within three to five working days.

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How long does Student Finance take to approve?

It can take up to 6 weeks to process your application. You might have to provide extra evidence.

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